Expert Advice & Frequently Asked Questions

Yes. IB Lighting ships to all 50 states. Large items like generators and chandeliers ship via freight carriers with free freight insurance included on every order. Smaller items ship via...

To determine the ideal chandelier diameter, add the room's length and width in feet, then convert that number to inches. For example, a 14 x 16 foot room calls for...

An automatic transfer switch (ATS) monitors your utility power supply and automatically starts your standby generator when an outage is detected. Once utility power is restored, the ATS switches your...

The right generator size depends on your home's square footage, the number of circuits you want to power, and your HVAC system requirements. Most homes need between 14kW and 26kW....

All products sold by IB Lighting include the full manufacturer warranty. Warranty terms vary by brand and product type. Generac, Kohler, and Cummins generators typically carry 5-year limited warranties. Chandelier...

A 200-amp residential service typically requires 2/0 AWG copper conductors or 4/0 AWG aluminum conductors for the service entrance cable. Always verify requirements with your local electrical code and a...

Yes. IB Lighting provides expert technical support at every stage, from product selection and sizing to post-purchase installation guidance. Our team is available by phone at (800) 674-9019 to answer...

For large orders, contractor pricing, or custom configurations, contact IB Lighting directly at (800) 674-9019 or through our contact page. Our team will prepare a detailed quote with any applicable...

Whole-house generator installation typically costs between $3,000 and $6,000 for labor alone, on top of the equipment cost. Total project costs vary based on generator size, fuel type, local permit...

Crystal chandeliers use precision-cut leaded or lead-free crystal that produces vivid light refraction and rainbow prisms. Glass chandeliers use standard or art glass that offers a softer, more diffused light....

THHN is a single-conductor wire designed for use inside conduit. Romex (NM-B) is a multi-conductor cable with an outer jacket designed for indoor residential wiring run through framing. The key...

Your transfer switch must match your electrical panel's amperage rating. Most homes have a 200A service panel and need a 200A transfer switch. The switch must also be compatible with...

Transfer switch installation requires a licensed electrician in virtually all jurisdictions. The work involves connections to your main electrical service panel and must comply with NEC Article 702 and local...

Wire gauge is determined by the circuit's amperage rating and the distance of the wire run. For standard residential circuits, 14 AWG supports 15-amp circuits and 12 AWG supports 20-amp...

Regular dusting with a soft microfiber cloth or feather duster keeps crystal chandeliers looking their best. Deep cleaning involves spraying each crystal with a dedicated chandelier cleaning solution or a...

Natural gas generators offer unlimited fuel from your existing utility line, while propane generators work well in areas without natural gas service. The best choice depends on fuel availability at...

IB Lighting accepts returns on unused, unopened products in their original packaging. Returns must be initiated within 30 days of delivery. Certain items like custom-order products may not be eligible...

Some manufacturers, including Generac, enforce Minimum Advertised Price (MAP) policies that prevent retailers from displaying prices below a set amount on their websites. For these products, the final price is...

Absolutely. IB Lighting sells directly to homeowners, contractors, and businesses alike. You do not need to be a trade professional to purchase from us. Every customer receives the same expert...

Yes. LED bulbs are fully compatible with most chandeliers and offer significant energy savings, longer lifespan, and less heat output than incandescent bulbs. Choose LED bulbs with a warm color...