Ordering & Shipping

How Do I Place a Large or Custom Order with IB Lighting?

Last updated: February 17, 2026

Placing Large and Custom Orders

IB Lighting works with homeowners, contractors, electricians, and commercial project managers on orders of all sizes. For purchases that require special configuration, bulk pricing, or multi-item coordination, our team provides personalized service from quote to delivery.

When to Contact Us Directly

We recommend reaching out directly for orders involving multiple generators or generator kits for a multi-unit development, contractor or trade professional bulk pricing, custom chandelier configurations or special order fixtures, large wire and cable orders (typically 500 feet or more), items not currently listed on our website, and projects requiring coordinated delivery scheduling.

How the Process Works

Contact our team by phone at (800) 674-9019 or through our online contact form. Provide the product details, quantities, and your project timeline. We will prepare a detailed quote, confirm availability and lead times, and arrange payment and delivery logistics. For large freight orders, we can coordinate delivery scheduling to align with your installation timeline.

Trade Professional Support

Electricians, contractors, and builders are a core part of our customer base. We understand the importance of accurate product specifications, reliable lead times, and competitive pricing. Our team has the technical knowledge to help you spec the right equipment for your client’s needs.

Ready to discuss your project? Call (800) 674-9019 to speak with a member of our team.

Expert Source: This answer was prepared by the IB Lighting technical team. For additional guidance specific to your project, call us at (800) 674-9019 or contact us online.