Kohler OnCue Plus: Remote Generator Monitoring
Kohler OnCue Plus is Kohler residential generators what Generac Mobile Link is to Generac units: a connected monitoring system that gives you visibility into your generator from anywhere. OnCue Plus tracks operating status, power events, maintenance needs, and fault conditions, delivering notifications directly to your device. For Kohler generator owners, OnCue Plus transforms the ownership experience from “set it and forget it” to informed, proactive management.
What OnCue Plus Monitors
Generator Status
OnCue Plus reports whether your generator is in standby mode (ready and waiting for an outage), actively running (powering your home during an outage), exercising (performing its weekly self-test), or in a fault condition requiring attention. The dashboard shows current status at a glance along with key operating parameters including battery voltage and engine run hours.
Power Event History
The system logs every utility outage event at your property, recording when the outage began, when the generator started, how long it ran, and when utility power was restored. Over time, this history reveals the frequency and duration of outages in your area, which can inform insurance conversations and confirm the value of your generator investment.
Maintenance Tracking
OnCue Plus tracks engine run hours and sends maintenance reminders when service intervals approach. Oil change schedules, air filter replacements, and spark plug intervals are all monitored. Receiving a maintenance alert on your phone weeks before the service is due gives you time to schedule a technician or order a maintenance kit without any urgency.
Fault Alerts
If the generator detects a fault condition (low oil pressure, overcrank, high temperature, or other issues), OnCue Plus sends a push notification immediately. This early warning means you can address the issue between outages rather than discovering a problem during a storm when the generator fails to start.
OnCue Plus vs Generac Mobile Link
Both systems provide fundamentally similar functionality: remote status monitoring, power event logging, maintenance tracking, and fault alerts. The user interfaces differ (each brand has its own app and web portal), but the core value proposition is identical. Neither system has a significant advantage over the other in monitoring capability. The choice between OnCue Plus and Mobile Link is determined by which generator brand you own, not by the monitoring system itself.
Connectivity Options
WiFi
The standard OnCue Plus connection uses your home WiFi network. The generator controller connects to your router wirelessly, and data is transmitted to the Kohler cloud servers where it is accessible through the OnCue Plus app and web portal. WiFi setup is handled during generator installation or can be configured afterward through the controller interface.
Cellular
For properties without WiFi or locations where internet service goes down during power outages (which is common since most routers lose power), Kohler offers a cellular connectivity option. The cellular module uses the mobile data network to maintain monitoring connectivity even when your home internet is offline. This is particularly valuable for vacation homes, rural properties, and rental properties. A small monthly data fee applies for cellular connectivity.
Setup
OnCue Plus setup involves connecting the generator to your WiFi network through the controller menu, downloading the Kohler OnCue Plus app (available for iOS and Android), creating your Kohler account, and linking your generator serial number to your account. The process takes approximately 10 to 15 minutes and is typically completed by your installer during commissioning. Once configured, monitoring is continuous and automatic.
Who Benefits Most
OnCue Plus provides the most value for homeowners who travel frequently (check generator status from anywhere), owners of vacation or rental properties (remote visibility when you are not on-site), homeowners in areas with frequent outages (track power event history), and anyone who wants proactive maintenance management rather than reactive service calls.
IB Lighting carries the full Kohler residential generator lineup with OnCue Plus monitoring included. Call (800) 674-9019 for Kohler sizing, pricing, and feature details. Free freight plus insurance included on every order.